Services Available

Business Continuity & Disaster Recovery Planning

We can help review and strengthen your existing business continuity (BC) plan, add structure to your business continuity process or completely reorganize your plan and process. We also offer customized assistance for special BC issues.

Business Continuity Exercise Design

We’ll design and facilitate exercises tailored to your existing BC plan. This will help you improve any weak areas and provide feedback on the viability of your plan.

Business Impact Analysis

We conduct an analysis, collecting the data on which your plan should be based. Recovery of critical functions and acceptable levels of service are addressed to limit damage to operations.

Risk Assessment

We’ll arm you with the tools you need to conduct a sound risk assessment, ensuring you have applied mitigations to risks that could have devastating impacts.

Staff Training

The key to your plan’s success is having a well trained team. We will tailor training to the specifics of your BC plan.

Board & Management Training

We offer a variety of presentations on a range of BC topics to help educate boards and management, making you well ­prepared to address issues such as:

• Business Continuity & Disaster Recovery - A 30 minute exercise that makes you reconsider your ­assumptions and approach to your BC process.
• Contingency Planning - Covers developing your BC plan, the difference between disaster recovery and business continuity, the pieces of the plan and life cycle of the planning process.
• Crisis Response Management – Shows you how to start building a crisis management structure needed to implement your BC plan during a disaster.
• Pandemic Planning – A starting point to begin getting your arms around a complicated issue that doesn’t fit the normal BC model.
• Vendor Management – Learn what a vendor management program needs to address in order to protect the critical interests of your credit union. Includes an overview of basic techniques.